Please read these terms carefully before using viva78 services. By creating an account, you agree to be bound by these terms and conditions.
Last Updated: January 1, 2026In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By registering an account with viva78, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming policy.
These Terms and Conditions constitute a legally binding agreement between you and viva78. If you do not agree with any part of these terms, you must not create an account or use our services.
viva78 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms regularly. Continued use of viva78 services after changes are posted constitutes acceptance of the modified terms.
To register and use viva78 services, you must meet all of the following eligibility requirements:
You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is higher. viva78 strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and accounts found to belong to individuals under 21 will be immediately suspended and all funds forfeited.
You must be a resident of Indonesia or a jurisdiction where online gambling is legal. It is your responsibility to ensure that your use of viva78 services complies with all applicable laws and regulations in your place of residence. viva78 does not accept players from jurisdictions where online gambling is prohibited by law.
You must have the legal capacity to enter into a binding contract with viva78. You must not be subject to any legal restrictions that would prevent you from using gambling services.
You may register only one account with viva78. Opening multiple accounts (also known as "duplicate accounts") is strictly prohibited. If we detect multiple accounts registered to the same person or household, we reserve the right to close all such accounts and void any associated winnings.
You must not be a person who has been self-excluded from gambling services, either through viva78 or any other operator. You must not be a person who has been prohibited from using viva78 services due to previous violations of these terms.
By registering, you confirm that all information provided is accurate and complete. Providing false or misleading information is grounds for immediate account closure and forfeiture of all funds.
To create an account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. All information provided must match official identification documents.
viva78 operates under strict Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. We reserve the right to request identity verification documents at any time, including but not limited to:
Failure to provide requested documents within 30 days may result in account suspension and withdrawal restrictions. All documents are securely encrypted and stored in accordance with our Privacy Policy.
You are solely responsible for maintaining the confidentiality of your account login credentials (username and password). You must not share your account details with any third party. Any activity conducted through your account is your responsibility, regardless of whether it was authorized by you.
If you suspect unauthorized access to your account, you must notify viva78 customer support immediately. We recommend using a strong, unique password and enabling two-factor authentication where available.
You must keep your account information up to date. If your contact details, address, or payment methods change, you must update your account information promptly. viva78 is not responsible for failed communications or transactions resulting from outdated account information.
All deposits on viva78 are processed in Indonesian Rupiah (IDR). We accept deposits via the following methods:
The minimum deposit amount is Rp 50.000. Maximum deposit limits vary by payment method and VIP tier. Deposits are typically processed instantly, though processing times may vary depending on your bank or payment provider.
You may only deposit funds from a payment method registered in your own name. Third-party deposits are strictly prohibited and may result in account suspension and funds being returned to the source.
Withdrawal requests can be submitted at any time through your account dashboard. All withdrawals are subject to identity verification and may be delayed until verification is complete.
The minimum withdrawal amount is Rp 100.000. You may only withdraw funds to a payment method registered in your own name. Processing times vary:
viva78 does not charge withdrawal fees, though your bank or payment provider may apply their own fees.
If you have active bonus funds in your account, you must complete the associated wagering requirements before withdrawing. Attempting to withdraw before completing wagering requirements may result in forfeiture of bonus funds and any winnings derived from them.
viva78 complies with international anti-money laundering regulations. All deposits must be wagered at least once before withdrawal. Suspicious transactions or patterns may trigger additional verification requirements or account restrictions.
Bonuses and promotions are offered at viva78's sole discretion and may be subject to specific terms and conditions. Unless otherwise stated, bonuses are available to verified accounts only, limited to one per person, household, IP address, or device.
All bonuses are subject to wagering requirements, which must be met before any winnings can be withdrawn. Wagering requirements are clearly stated for each promotion and typically range from 5x to 30x the bonus amount. Not all games contribute equally to wagering requirements:
viva78 reserves the right to void bonuses, winnings, and close accounts if we detect bonus abuse, including but not limited to: creating multiple accounts to claim bonuses, using VPNs or proxy servers to circumvent restrictions, coordinated betting patterns, or exploiting software errors.
Unless otherwise stated, bonuses expire 30 days after being credited. Unused bonuses and associated winnings will be removed from your account after expiration.
All bets are subject to acceptance by viva78. We reserve the right to refuse or limit any bet at our discretion. Once a bet is accepted and confirmed, it cannot be cancelled or modified by the user.
Sports bets are settled based on official results from the respective governing bodies. In the event of a cancelled, postponed, or abandoned event, bets will be voided unless otherwise specified in the sport-specific rules.
Casino game results are determined by certified Random Number Generators (RNG) audited by independent testing agencies. Live casino results are determined by live dealers in real-time.
Maximum payout limits apply to certain bet types and may vary by sport, league, and market. These limits are available in the betting rules section for each sport.
In the event of an obvious error (such as incorrect odds, incorrect scores, or technical malfunction), viva78 reserves the right to void bets and refund stakes. This includes situations where odds are clearly incorrect due to human or technical error.
The following activities are strictly prohibited on viva78 and may result in immediate account closure and forfeiture of funds:
viva78 provides gambling services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the uninterrupted or error-free operation of our services.
To the fullest extent permitted by law, viva78 shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our services, including but not limited to:
Your sole and exclusive remedy for dissatisfaction with viva78 services is to stop using the platform and close your account.
You may request to close your account at any time by contacting customer support. Upon closure, you must withdraw any remaining balance. viva78 is not responsible for funds left in closed accounts.
viva78 reserves the right to suspend or permanently close your account at any time, with or without notice, if we determine you have violated these Terms and Conditions or engaged in fraudulent, abusive, or illegal activity.
In the event of account closure for terms violations, viva78 may withhold any remaining balance and void pending bets. We will return only the original deposited funds if we determine the violation was minor and unintentional.
Accounts with no login activity for 12 consecutive months are considered inactive. viva78 may charge a monthly inactivity fee of Rp 50.000 or 5% of the remaining balance, whichever is lower, after 12 months of inactivity.
viva78 is committed to promoting responsible gaming and preventing problem gambling. We provide the following tools and resources:
Gambling should be a form of entertainment, not a way to make money. If you feel your gambling is becoming a problem, please contact our support team or seek help from professional organizations.
viva78 is strictly for adults 21 years and older. We do not knowingly accept registrations from underage individuals and will immediately close any account found to belong to a minor.
These Terms and Conditions are governed by international gambling regulations and the laws applicable to online betting platforms serving the Indonesian market.
Any disputes arising from your use of viva78 services should first be addressed through our customer support team. We are committed to resolving issues fairly and promptly. If a dispute cannot be resolved through customer support, you agree to submit the matter to binding arbitration in accordance with international arbitration rules.
If you have any questions about these Terms and Conditions or require assistance, please contact our customer support team:
Customer support is available in English and Bahasa Indonesia, 24 hours a day, 7 days a week.
By using viva78 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services.
You must be 21 years or older to use viva78. We verify all accounts and strictly enforce age restrictions to prevent underage gambling.
Keep your login credentials confidential. You are responsible for all activity on your account. Report any unauthorized access immediately.
Only deposit and withdraw using payment methods registered in your own name. Third-party deposits are prohibited and will result in account restrictions.
All bonuses come with clear wagering requirements. Read the specific terms for each promotion before claiming to understand withdrawal conditions.
No multiple accounts, bonus abuse, or fraudulent activity. Violations result in account closure and forfeiture of funds.
Use our self-limit tools to stay in control. Gambling should be entertainment, not a financial solution. Seek help if needed.
If you need clarification on any of these terms or have questions about your account, our support team is here to help 24/7.