Your privacy matters to viva78. Learn how we collect, use, protect, and manage your personal information in compliance with international data protection standards.
Last Updated: January 1, 2026viva78 ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://viva78.cam and use our online betting services.
By accessing or using viva78 services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not register for an account or use our services.
This Privacy Policy applies to all users of viva78 services, including residents of Indonesia and other jurisdictions where our services are legally accessible. We comply with applicable international data protection regulations, including requirements for secure data handling, user consent, and transparent privacy practices.
viva78 collects various types of information to provide, maintain, and improve our services, comply with legal obligations, and protect our users and platform from fraud and abuse.
When you register for a viva78 account or use our services, you provide us with the following personal information:
When you use viva78 services, we automatically collect certain information about your device and how you interact with our platform:
We may receive information about you from third-party sources, including:
viva78 uses the collected information for the following legitimate business purposes:
You can opt out of promotional communications at any time by adjusting your email preferences in your account settings or clicking the "unsubscribe" link in any marketing email. Please note that even if you opt out of marketing communications, we will still send you essential transactional and account-related messages.
viva78 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information in the following limited circumstances:
We share information with trusted third-party service providers who perform services on our behalf, including:
All service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to viva78.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
We may share your information with third parties when you explicitly consent to such sharing, such as when you participate in joint promotions or connect your account to third-party services.
viva78 takes the security of your personal information seriously and implements industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data.
While we implement robust security measures, you also play a crucial role in protecting your account:
viva78 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
For active accounts, we retain your information for the duration of your account's existence plus any additional period required to comply with legal obligations or resolve disputes.
After you close your account, we will retain certain information for legal and regulatory compliance purposes, typically for a period of 5-7 years as required by anti-money laundering and gambling regulations. This includes transaction records, identity verification documents, and account activity logs.
| Data Type | Retention Period |
|---|---|
| Account registration information | Duration of account + 7 years after closure |
| Identity verification documents | Duration of account + 7 years after closure |
| Transaction records | Duration of account + 7 years after closure |
| Betting history and gameplay data | Duration of account + 5 years after closure |
| Customer support communications | Duration of account + 3 years after closure |
| Marketing consent and preferences | Until consent is withdrawn or account is closed |
| Website analytics and usage data | 26 months from collection |
You have certain rights regarding your personal information. viva78 respects these rights and provides mechanisms for you to exercise them.
You have the right to request a copy of the personal information we hold about you. You can access most of your information directly through your account dashboard. For a complete data export, contact our customer support team.
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly in your account settings.
You may request deletion of your personal information, subject to legal and regulatory retention requirements. Note that we are legally required to retain certain information (transaction records, identity documents) for a specified period after account closure.
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as while we investigate a complaint or verify accuracy of data.
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another service provider where technically feasible.
You have the right to object to processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time through your account settings.
Where we process your information based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, contact our customer support team via email at [email protected] or live chat. We will respond to your request within 30 days. You may be required to verify your identity before we can process your request.
viva78 uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and deliver personalized content.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and track your activity.
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality and your ability to use certain features. Most browsers allow you to:
viva78 services are strictly intended for individuals aged 21 years and older. We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that we have collected personal information from an individual under 21 without proper age verification, we will take immediate steps to delete that information and close the account. All funds in such accounts will be forfeited in accordance with our Terms and Conditions.
Parents or guardians who believe their child has provided personal information to viva78 should contact us immediately at [email protected] so we can take appropriate action.
viva78 operates internationally and may transfer your personal information to servers located outside of Indonesia to provide our services, process transactions, and maintain platform functionality.
When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:
viva78 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make significant changes to this Privacy Policy, we will notify you by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of viva78 services after changes are posted constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
We are committed to resolving any privacy concerns promptly and transparently. Our customer support team is available 24 hours a day, 7 days a week, in both English and Bahasa Indonesia.
viva78 is committed to maintaining the highest standards of data protection. Your personal information is encrypted, securely stored, and handled in strict accordance with international privacy regulations. We will never sell your data to third parties.
All data transmitted through viva78 is protected by 256-bit SSL encryption—the same security standard used by major financial institutions worldwide.
Your personal information is stored on secure servers with multi-layer protection, regular security audits, and strict access controls limiting who can view your data.
viva78 never sells, rents, or trades your personal information to third parties for marketing purposes. Your data belongs to you.
Exercise your privacy rights including access, rectification, erasure, and data portability. Contact support anytime to manage your information.
We comply with international data protection standards, KYC/AML regulations, and maintain transparent privacy practices audited by independent assessors.
We notify you of any significant privacy policy changes via email and website notices, ensuring you're always informed about how we handle your data.
Our support team is available 24/7 to answer any questions about how we protect your personal information and handle your data.